Why Do You Need Unfair and Deceptive Acts or Practices Training?

In September 2004, the OCC issued an advisory letter regarding Unfair and Deceptive Acts or Practices (UDAP) to alert financial institutions to concerns regarding certain practices in marketing and account management of credit cards. These practices entail unfair or deceptive acts or practices in advertising and solicitation and can expose financial institutions to compliance and reputation risks.

Focus on Unfair and Deceptive Acts or Practices for Credit Unions will teach you about the practices that the Credit Union should avoid when soliciting or advertising to ensure fair marketing to consumers.

Upon completion, you'll receive a Banker's Academy Compliance Certification (BACCUC). With Banker's Academy's global presence, our BACCUC will help you advance your career in today's industry.

What's The Class Like?

Focus on Unfair and Deceptive Acts or Practices for Credit Unions is a comprehensive training program that teaches you about the importance of UDAP and how it protects consumers against unfair and deceptive practices. You'll also learn how to identify a possible UDAP violation and what action to take to report it.

The course is an eLearning course that is accessible over the Internet from any location at any time. You can begin the course immediately! The course uses sound, video and animation to make learning challenging and entertaining. Extensive online help and an online support staff can answer any questions that you may have. Online progress tracking makes it possible to instantly certify you when you complete the course.

All you need is a computer with an Internet connection.

Making the Most of the Course

All students will receive:

Focus on Unfair and Deceptive Acts or Practices for Credit Unions - You will receive the complete UDAP training course used by thousands of credit union professionals.

Access to All Course Materials Online - You will have access to 100% of all course material via your Internet connection.

Banker's Academy Compliance Certification (BACCUC) - Online tracking delivers your Compliance certification instantly upon the successful completion of the course at no extra cost.

Toll Free Access to Instructors - Focus on Unfair and Deceptive Acts or Practices for Credit Unions is a comprehensive program and can be very challenging. If at any time you need to speak with an instructor you can call us toll free at 888.433.2666, internationally at +1.212.631.9400 or email support@bankersacademy.com.

24 Hour Help - Our online help is available 365 days a year, 24 hours per day.

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