It's All About Relationship

In order to succeed in credit union sales, it is important to know when to sell and when to service-and how to balance the two. You need to know the rules, the products and the people. Cultivating good relationships with members will help credit unions increase sales, employee morale, member retention and improve member loyalty.

Achieving Sales & Service Excellence for Credit Unions will give you just what you need to become an outstanding relationship manager and to meet and exceed your sales goals.

 
 

Achieving Sales & Service Excellence for Credit Unions has trained hundreds of credit union personnel worldwide and is used by credit unions across the country. Upon completion, you'll receive Banker's Academy Sales and Service Certification (BASSCUC). With Banker's Academy's global presence, our BASSCUC will help you advance your career in today's financial industry.

Career Path

Students who have used Achieving Sales & Excellence for Credit Unions have gone on to excel in other areas of their credit union including:

• Lead member service representative.
• Trainer.
• Lender.
• Branch manager.
• Relationship manager.
• Financial advisor.
• Corporate banker.

What's The Class Like?

Achieving Sales & Service Excellence for Credit Unions begins with an overview of the industry, and then addresses the tasks and responsibilities of sales and service. You'll learn the importance of member care and how to successfully communicate with members. You will also learn about products and services and how to effectively sell them following proper policy and procedure.

The course is an eLearning course that is accessible over the Internet from any location at any time. You can begin the course immediately! The course uses sound, video and animation to make learning challenging and entertaining. Extensive online help and an online support staff can answer any questions you may have. Online progress tracking makes it possible to instantly certify you when you complete the course.

All you need is a computer with an Internet connection.

Making the Most of the Course

All students will receive:

Achieving Sales & Service Excellence for Credit Unions - You will receive the complete online sales and service training course used by thousands of credit union professionals.

Access to All Course Materials Online - You will have access to 100% of all course material via your Internet connection.

Banker's Academy Sales and Service Certification (BASSCUC) - Online tracking delivers your sales and service certification instantly upon successful completion of the course at no extra cost.

Toll Free Access to Instructors - Achieving Sales & Service Excellence for Credit Unions is a comprehensive program and can be very challenging. If at any time you need to speak with an instructor you can call us toll free at 888.433.2666 or email support@bankersacademy.com.

24 Hour Help - Our online help is available 365 days a year, 24 hours per day.

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