Why Do You Need Reassuring Our Customers Training?

In recent months, the sub-prime mortgage lending crisis that led to an increasing rate of home foreclosures has escalated into a national financial crisis sweeping the U.S. banking industry. This has resulted in doubt, fear and even panic setting in among the nation’s banking customers. It is your responsibility as bank employees to address customer fears and restore their confidence in the Bank and the nation’s banking system as a whole.

Reassuring Our Customers will provide you with the knowledge you need to educate customers about the stability of the financial system and assure them of the safety and soundness of the Bank.

 

Upon completion, you'll receive a Banker's Academy Reassuring Our Customers Certification (BAROCC). With Banker's Academy's global presence, our BAROCC will help you advance your career in today's banking industry.

 

What's The Class Like?

Reassuring Our Customers will teach you about the current state of the economy and the history of other financial crises that have affected the nation. You’ll learn about new laws that have been put into place to protect customers’ assets and ensure stability of the Bank and how to deal with customers who become upset with the current situation.

The course is an eLearning course that is accessible over the Internet from any location at any time. You can begin the course immediately! The course uses sound, video and animation to make learning challenging and entertaining. Extensive online help and an online support staff can answer any questions you may have. Online progress tracking makes it possible to instantly certify you when you complete the course.

All you need is a computer with an Internet connection.

Making the Most of the Course

All students will receive:

Reassuring Our Customers - You will receive the complete online Reassuring Our Customers training course used by thousands of bank professionals.

Access to All Course Materials Online - You will have access to 100% of all course material via your Internet connection.

Banker's Academy Reassuring Our Customers Certification (BAROCC) - Online tracking delivers your certification instantly upon successful completion of the course at no extra cost.

Toll Free Access to Instructors - Reassuring Our Customers is a comprehensive program and can be very challenging. If at any time you need to speak with an instructor you can call us toll free at 888.433.2666, internationally at +1.212.631.9400 or email support@bankersacademy.com.

24 Hour Help - Our online help is available 365 days a year, 24 hours per day.

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